Patient Portal
Welcome to the Magenta Home Health Patient Portal!
This secure platform allows you to manage your healthcare services, access test results, book appointments, and stay informed about your health, all in one convenient place.
Included on this page:
- Patient Rights & Responsibilities
- Frequently Asked Questions
- Support Contact Information
Patient Rights
Patients have the right to receive safe, respectful, and confidential healthcare services in the comfort of their own homes. They are entitled to clear information about their diagnosis, treatment options, and the ability to make informed decisions about their care.
- Right to Receive Care: You have the right to receive healthcare services in a professional, compassionate, and timely manner, without discrimination.
- Right to Privacy: Your personal and health information is confidential. We adhere to strict confidentiality guidelines to ensure your privacy is protected at all times.
- Right to Informed Consent: You have the right to be fully informed about the services you will receive, including the risks, benefits, and alternatives to any treatments or procedures.
- Right to Access Information: You have the right to access your health records, test results, and any other medical information related to your treatment through the Patient Portal.
- Right to Choose: You have the right to choose your healthcare providers and seek a second opinion if desired.
- Right to Quality Care: You are entitled to receive the highest standard of care and to be treated with dignity and respect.
Frequently Asked Questions
How can I book a consultation?
If you’re not sure what home care services your loved one needs, please book a consultation appointment with our experienced healthcare team who can advise you on the best plan of action. We can create personalised treatment plans for your loved ones based on their unique needs.
How can I view my test results?
After your health tests are completed, you will be notified via email or WhatsApp that your results are available. Our healthcare team will reach out to arrange an appointment to review your results with you and plan your next steps.
How can I communicate with my nurse?
You can send messages to your healthcare provider through WhatsApp. You can ask follow-up questions, clarify treatment plans, or discuss test results securely.
Do you accept insurances?
Yes, we accept the following insurances:
- Cigna Healthcare
- NAS
- Neuron
- Nextcare
- Almadallah Healthcare Management
- Enaya
Where are you based?
Our team are based in Dubai and provide home healthcare services. From 12-24 hour home nursing, to physiotherapy sessions, to medical and wellness IV drips. Our experienced team of doctors and nurses treat you in the comfort and convenience of your home. Contact us to learn more about our services.
Get Started With Your Homecare Journey
Click the button below to go to our booking form, send us a message from the form on this page, or give us a call on +971 56 683 6656 to discuss any questions you have about your situation.
Dubai’s Top Recommended Home Health Service
Ms. Priya was great! She really helped improve my back in no time. Last year I had the same issue and it took me a month of physiotherapy to resolve it. Priya made me feel much better within the first session!
Really glad to have such a professional and excellent physiotherapy session at home with a best physiotherapist I met Ms. Priya.. she is an expert in managing and treating pain and very helpful in teaching the required exercises to strength muscles... Wish them all best ❤️
Their expertise and genuine commitment to their clients make them an invaluable resource for anyone seeking support on their journey towards healing
I was struggle with back pain past 2 years I took magenta home health services, with in 5 sessions I can see the improvement. Now my muscle are relaxed I feel so free , Physiotherapist provide me best quality treatment, now I am so happy.
